Customer Profile

What the University Actually Needed

This Malaysian university engineering faculty came to DATO with a clear brief: they needed a real industrial cobot welding system — not a training simulator — that students could program, operate, and learn from in a lab environment.

Their specific requirements were:

• A system that mirrors what Malaysian manufacturers actually use on the production floor

• Safe enough for student operation without full industrial safety caging

• Easy enough to program that lecturers and students — not robotics specialists — could run it

• Compact enough to fit within an existing laboratory space

• Backed by documentation, certification, and after-sales support suitable for institutional procurement

These requirements shaped every decision in the configuration process.

The Product: Aubo i10 Cobot + DATO Automatic Laser Welding Head

Core System Components

Product Features That Matter for a University Application

① Aubo i10: A Real Production Cobot, Not a Scaled-Down Demo Unit

The Aubo i10 is the same robot arm deployed in Malaysian factories — not a simplified educational version. This distinction matters enormously for a university:

• ±0.02mm positional repeatability — students experience genuine industrial precision, not a loosened-tolerance training approximation

• 6-axis full articulation — allows demonstration of complex weld paths: straight seams, curved paths, fillet joints, corner welds

• 10kg payload / 1350mm reach — sufficient for realistic workpiece sizes and welding torch configurations

• Collaborative safety (no full caging required) — the robot detects unexpected contact and halts automatically; groups of students can observe at close range safely

• CE & ISO certified — meets European and international safety standards; directly supports institutional procurement and accreditation documentation

② DATO Automatic Laser Welding Head: The Key Differentiator

The automatic welding head is what separates this system from a basic cobot arm with a torch attached. Key features:

• Motorised beam oscillation — produces a controlled weld bead width (0–5mm adjustable) without manual weaving; students can visually observe how oscillation parameters affect bead profile

• Integrated wire feeding — wire is fed automatically at a programmable rate; eliminates the variable of manual filler addition and makes parameter relationships clear and repeatable

• Quick-release nozzle system — nozzle changes for different joint types take under two minutes; practical for multi-task lab sessions

• Real-time parameter feedback — laser power, wire feed speed, and travel speed are all displayed and logged; students can correlate input parameters with weld output directly

③ 1500W Fiber Laser Source: Visible Results on Teaching Materials

For a university demo application, laser power selection is critical. Too low and the system struggles with thicker demonstration samples; too high and thin sheet metal burns through before students can observe the process.

1500W was selected specifically for this application because:

• Welds cleanly through 1–4mm stainless steel and carbon steel — the most common teaching materials

• Produces a visually clear, bright weld seam that photographs and films well for lecture documentation

• Generates enough heat-affected zone contrast on cross-section samples for metallurgical analysis exercises

• Operates at parameters that allow slow-speed demonstration runs without losing arc stability — important when an instructor is explaining the process to a group in real time

Customisation: What DATO Configured Specifically for This Customer

This was not an off-the-shelf sale. DATO's engineering team worked through a detailed configuration process with the faculty's procurement and technical team:

Custom Configuration Details

① Workpiece Fixture DesignStandard production fixtures are optimised for one part type. For a university lab, the customer needed flexibility. DATO supplied a modular flat-bed welding table with adjustable clamping positions, allowing the same table to hold flat sheet samples, small tube sections, bracket assemblies, and custom student project pieces without fixture changes.

② Reduced-Speed Demo ModeAt full production speed, the welding process happens too fast for effective teaching. DATO configured a dedicated demonstration speed profile in the control system — allowing the robot to run at 20–40% of normal travel speed during teaching sessions, making the weld pool, wire feeding, and torch movement clearly visible to students watching from a safe distance.

③ Bilingual Control InterfaceThe control panel was configured with English and Bahasa Malaysia interface options — a practical detail that reduces the language barrier for students and ensures the system can be used effectively by the full range of faculty and student users.

④ Pre-Loaded Teaching ProgramsDATO pre-loaded five standard demonstration weld programs onto the system before shipment:

• Linear butt weld (flat position)

• Fillet weld (T-joint)

• Lap weld (sheet metal overlap)

• Curved path weld (demonstrating 6-axis motion)

• Multi-pass weld (demonstrating parameter layering)

These programs allow lecturers to run structured demonstrations from day one, without needing to program the system from scratch before their first class.

⑤ Compact Footprint LayoutThe university's lab space had specific dimensional constraints. DATO's team reviewed the floor plan and configured the system with a side-mounted laser source cabinet rather than the standard rear-mounted layout, reducing the overall footprint by approximately 30% and allowing the system to fit within the allocated lab bay.

Packaging & Delivery: Protecting the Investment

University procurement involves long shipping distances, institutional receiving procedures, and limited on-site technical staff for unpacking and installation. DATO addressed this directly:

• Export-grade wooden crating with internal foam-formed supports for the robot arm, welding head, and laser source — each component individually protected against vibration and moisture during sea freight

• Component-level labelling on every package — each crate clearly marked with contents, weight, handling instructions, and installation sequence number

• Pre-shipment inspection report provided before dispatch — including robot axis movement test results, laser output power verification, and welding head calibration data

• Packing list with photo documentation — the university's procurement office received a full photographic record of the packed system for customs clearance and institutional asset registration

Quality Inspection: What Was Verified Before Shipment

Every system DATO ships goes through a structured pre-shipment quality check. For this university order, the inspection covered:

The weld samples produced during QC inspection were shipped with the system — giving the faculty a physical reference standard for what the system should produce, and a teaching aid for the first day of use.

Certifications: Meeting Institutional Procurement Requirements

University procurement processes typically require formal documentation before a purchase order can be approved. DATO provided the full certification package required:

• CE Certificate — confirms the system meets European machinery safety directives; accepted by Malaysian institutional procurement as an internationally recognised quality benchmark

• ISO 9001:2015 — DATO's quality management system certification, covering design, manufacturing, and after-sales processes

• Aubo i10 Robot Safety Certification — UL, CE, and ISO robot safety certifications for the collaborative robot arm

• Laser Safety Classification — laser source classified and documented per IEC 60825-1; required for university laboratory safety compliance

• Electrical Safety Test Report — full electrical safety test report for the integrated system

These documents were prepared and provided as a complete procurement package — reducing the administrative burden on the faculty's purchasing department and accelerating the approval process.

Service Process: From First Enquiry to First Class

Stage 1 — Technical Consultation (Week 1–2)

The faculty's technical team submitted their lab dimensions, curriculum requirements, and budget parameters. DATO's application engineer reviewed the brief and proposed the Aubo i10 + 1500W automatic welding head configuration, with a detailed explanation of why each component was selected for an education application specifically — not a generic product brochure.

Stage 2 — Custom Configuration Confirmation (Week 3)

DATO presented the customisation options: demo speed mode, bilingual interface, pre-loaded programs, compact footprint layout, and modular fixture table. The faculty reviewed and confirmed the configuration. A formal quotation with itemised pricing was issued.

Stage 3 — Production & Quality Inspection (Week 4–7)

The system was assembled, integrated, and tested at DATO's facility. The pre-shipment inspection was completed and the full QC report, weld samples, and certification package were compiled.

Stage 4 — Export Packaging & Shipment (Week 8)

The system was packed in export-grade wooden crates, photographed, and dispatched via sea freight to Malaysia. The university received tracking information, a packing list with photos, and the full documentation package by email.

Stage 5 — Remote Installation Support (Week 10–11)

Upon arrival, DATO's technical team provided remote installation guidance via video call — walking the university's lab technician through unpacking, positioning, electrical connection, and system startup step by step. The session was recorded and provided to the faculty for future reference.

Stage 6 — Online Operation Training (Week 11–12)

A dedicated online training session was conducted for the faculty's lecturers and lab technicians, covering:

• System startup and shutdown procedures

• Teach pendant navigation and basic programming

• Running and modifying the pre-loaded demo programs

• Welding parameter adjustment for different materials and thicknesses

• Routine maintenance: nozzle cleaning, wire spool replacement, lens inspection

Stage 7 — Ongoing After-Sales Support

DATO provides continued technical support via WhatsApp and email. Response time for technical queries is within 24 hours. Spare parts — nozzles, protective lenses, wire spools, consumables — are available for direct order and shipped within standard lead times.

Pricing: What Universities Should Know

University procurement operates differently from commercial manufacturing — budget cycles, committee approvals, and value-for-money justification are all part of the process. DATO's approach to pricing for education customers reflects this:

• Itemised quotation — every component is priced separately so the faculty can clearly see what they are paying for and justify each line item to procurement committees

• Education configuration pricing — the demo speed mode, pre-loaded programs, bilingual interface, and modular fixture table are included in the system price, not charged as extras

• Certification package included — CE, ISO, and laser safety documentation are provided at no additional cost; these are not optional add-ons

• Transparent after-sales costs — consumable part numbers, prices, and lead times are provided upfront so the faculty can budget for ongoing operating costs accurately

• No hidden integration fees — the system is supplied as a fully integrated, tested unit; the university does not need to hire a third-party integrator to make it operational

Customer Feedback

"What stood out about DATO was the level of detail in the configuration process. They didn't just send us a product catalogue — they asked about our lab space, our curriculum, our students' experience level, and then proposed a system that actually matched what we needed. The pre-loaded demo programs meant we could run our first student session within a week of installation. The QC weld samples they shipped with the system are now on display in our lab."
— Senior Lecturer, Faculty of Mechanical & Manufacturing Engineering, Malaysia

Why Malaysian Universities Choose DATO

System Specifications

DATO Aubo i10 Cobot Welding System — Education Configuration
Robot: Aubo i10 | 6-Axis | 10kg Payload | 1350mm Reach | ±0.02mm Repeatability
Welding Head: DATO HJR-A3 Automatic Laser Welding Head | 0–5mm oscillation width
Laser Power: 1500W Fiber Laser (Raycus)
Wire Diameter: 0.8 / 1.0 / 1.2 / 1.6mm | Max Feed Speed: 100mm/s
Materials: Stainless steel, carbon steel, galvanized sheet, aluminum alloy
Interface: English / Bahasa Malaysia (bilingual)
Certifications: CE, ISO 9001, UL, IEC 60825-1 Laser Safety
Cooling: Water cooling
Footprint: Compact side-mounted layout (customised to lab dimensions)

Enquire About a University or Training Centre Configuration

DATO works with universities, polytechnics, and vocational training institutions across Southeast Asia to configure cobot welding systems for education applications. Send us your lab dimensions, curriculum brief, and budget range — and we will propose a configuration with full pricing and documentation.

info@datolaser.com | www.datolaser.com | WhatsApp: +8619353173156